Apple has set a bar that all tablets must meet to satisfy users, but that doesn't mean it can't have problems. One of the most common problems with iPad, iPad Pro, and iPad mini is the problem with Wi-Fi connection.

Sometimes tablets simply do not connect to Wi-Fi networks, sometimes an error occurs when the password is entered incorrectly, for some, the Wi-Fi settings stop working altogether, and the network connection is either interrupted or works very slowly.

In most cases, the problem can be very easily solved using one of the methods that we will discuss below. They should work with all iPad models, including the following:

  • 12.9-inch iPad Pro 2nd generation
  • 12.9-inch iPad Pro 1st generation
  • 10.5-inch iPad Pro
  • 9.7-inch iPad Pro
  • iPad 6th generation (iPad 6)
  • iPad 5th generation (iPad 5)
  • iPad Air 2
  • iPad Air
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2

Below you will find 10 useful tips to help solve Wi-Fi connection problems on iPad, iPad Pro, iPad Air and iPad mini.

#1. Update to the latest available versioniOS

If you haven't done so yet, update your tablet to the latest available version of iOS. In some cases, even updating can solve the problem.

Like any other system problem, you can try to fix this by forcing a device reboot.

To force restart your iPad, iPad Pro, iPad Air, or iPad mini, do the following:

  • Press and hold the button Sleep/ Wake (Power button)
  • At the same time, press the button Home

If you don't hold down the buttons at the same time, Siri may be activated, but keep holding both buttons for 10 seconds until the screen goes black and then the Apple logo appears.

After that, wait for your iPad to boot up.

#3. Reconnect To networksWiFi

If you can't connect to a Wi-Fi network, or you get a password error even though you entered it correctly, try forgetting the network and then connecting to it again.

To do this, select the Wi-Fi network in Settings >Wi– Fi, and then click Forget this network. A window will pop up where you will need to confirm your action.

Now go back to Settings >Wi– Fi, select the same network, enter the password and try to connect to it.

#4. Reset network settings

Most network problems can be resolved by resetting your settings. This will clear the cache, DHCP settings and other data. To do this, go to Settings > General > Reset and select Reset network settings.

#5. DisableVPN

If you have VPN enabled in Settings, or you are using a VPN application, try turning everything off. If you can't disable your VPN completely, do so at least temporarily to see if that's what's causing the problem.

#6. Disable system servicesWi– Fi

Many users find it helpful to disable system Wi-Fi services in Settings >Privacy > Location Services > System Services.

#7. ChangeDNS

Often problems can arise due to DNS server problems. In this case, you can connect to Google DNS or CloudFlare's DNS server. You can read about how this is done using the link below.

#8. HelpWiFi

iOS has a feature Wi-Fi Help, which provides a more reliable Internet connection. Some users claim that disabling and enabling the feature can help resolve network issues. To turn off Wi-Fi Assist, go to Settings -> Cellular, scroll to the bottom of the screen and tap the switch next to HelpWi– Fi.

#9. Request on connection

You can try to enable the function Connection request V Settings >Wi– Fi. This is not the best solution since you will need to confirm your connection to each new network, but it may help resolve the connection issue.

#10. RecoveryiPad

If none of the tips above help solve the problem, the last salvation is restoring the device through iTunes. This will make your tablet look like new, and you will get rid of all the settings that may have caused problems.

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All equipment manufactured by Apple is certified and meets established quality standards. Therefore, when purchasing an iPad 2 or iPhone, we are always sure that we have purchased a quality product. Sometimes, as a result of our careless actions, failure or incompatibility of installed programs, breakdowns still occur. Users are faced with the fact that WI-FI does not work or WIFI works poorly or slowly on the iPad 2.

In fact, you can find out why the Internet does not work on iPad 2 in different ways, based on the reasons for its occurrence. They are not difficult to use. Therefore, in this article we will offer different ways to eliminate the non-working state of the Wi-Fi Internet network.

As a rule, if Wi-Fi is working, its icon is displayed in the upper right corner of the screen on the iPad 2 immediately after connecting to the network. At the same time, you can open browser pages, access social networks, talk on Skype, download documents, download applications, receive letters from mail and much more.

If access to the Internet via the WI-FI Internet network is terminated, then all these pleasures stop at the same time, all that remains is the ability to make mobile calls and use downloaded programs, provided, of course, that you do not have 3G Internet.

Please note that the Internet in Wi-Fi mode may also not work due to non-delivery of its services by the provider. In this case, there is no need to perform any manipulations to eliminate the problems of a non-functioning network, since the reasons must first be clarified from the administrator of the Internet network. After he confirms that he is not involved, then you can try to fix the problem yourself on the iPad 2.

How to Restart iPad

When the first signs of a non-working Wi-Fi appear, you can quickly cure the device by rebooting the tablet. To do this, simply press the “One/Off” button, which is located on the top of the end panel, for a few seconds so that a record of the shutdown appears on the screen. And then swipe from left to right to turn off the device. After waiting a little, turn on the iPad and check the operation of the Internet network in WI-FI mode.

The second way to force a reboot is to turn off the tablet using the home button. To do this, press the “Home” button and the “One/Off” button together for 10-12 seconds until the “Apple” logo appears on the screen. After a while, start the iPad and make sure the WI-FI Internet network is working.

How to reboot the network

If your Wi-Fi is not working, you should try the method of rebooting connected networks. To do this, on your iPad Mini, go to the Settings menu and open the Forget this network section to erase all traces of previous entries from this access point. After which you can reconnect to the WI-FI network by re-entering the password and network name. This method allows you to clear the connection error and log in correctly.

In addition, you can use the “Settings” menu to perform the “Reset network settings” action, in which the network settings will disappear, while resetting data about settings, passwords and logins, and Internet access points. Then complete the new settings, fill in the password field and turn on Wi-Fi.

How to reboot your router

Perhaps the problem with WI-FI not working lies in the router through which the Internet is broadcast. Often it is he who gives the connection error. Typically, routers have a special reset button that you need to click twice in a row to change the router order and reboot the device. If there is no such button, then just turn off the router by removing the cables from the back and after a few seconds insert them into place into the connection sockets. After this procedure, the WI-FI mode is usually restored.

iPad malfunction

If you have tried all the options described above, and the network is still not restored, then there is a possibility that the reason for the lack of WI-FI is not the network itself, but a non-working iPad. How to find out? Just connect any other device to the Wi-Fi network and, if it works perfectly with Wi-Fi, and all the reboots performed on a non-working iPad were unsuccessful, then most likely you need to disassemble the tablet. It is better to diagnose the problem at a service center and perform the necessary repairs: the Wi-Fi cable may have become disconnected or the sensor may not be working. Unsatisfactory Internet connection can also be a consequence of an iPad falling or water getting inside it. In addition, the device module itself may be defective.

conclusions

As it turns out, there may be several reasons why the WIFI connection does not work. However, by following a sequential algorithm of actions, you can restore access to the network: by calling the network administrator, rebooting the tablet or network, resetting all settings, rebooting the router, or diagnosing the breakdown at a service center. In any case, it is impossible to leave this problem to chance, it is even dangerous, because any breakdowns have not only causes, but also consequences. Global program crashes and other unpleasant incidents with the tablet may occur. However, everything is not so complicated and with a little effort, the problem can be easily fixed.

The iPad runs Apple's iOS operating system. However, the reasons for a tablet computer’s refusal to see the network via Wi-Fi are universal. Experts advise immediately downloading the scanner and checking the load on local channels.

Login Process

  1. We visit Settings.
  2. Click Wi-Fi.
  3. Click on the desired access point.
  4. Enter the key (if required).

Lack of success? Click the Info button to the right, select Forget this network. Instantly destroys the password. Enter the numbers again, and check that the point name is correct at the same time.

Protocol Compatibility

The Wi-Fi standard is constantly being updated. Try to cover as many options as possible when setting up your router. For example, b/g/n mixed (see screenshot).

Security Settings

The iPad does not connect to a home router that uses the 5 GHz band. Installation helps:

  1. Network authentication WPA/WPA2 mixed.
  2. WPA encryption

Resetting network settings

According to reports from forum users, resetting passwords rarely helps.

  • Settings.
  • Basic.
  • Reset.
  • Reset network settings.

The user destroys all passwords and other connection information.

Checking date, time zone

Check the date and time on your iPad:

  1. Settings.
  2. Basic.
  3. Date and time.
  4. Select the one you need.

Important. Avoid playing with the settings; some devices are blocked by careless user actions.

Service works

Sometimes the problem has little to do with Wi-Fi: the device does not load certain company services. Visit the official website page, see the latest news:

  • com/ru/support/systemstatus

Changing the DNS address

Internet does not work - change DNS:

  1. Settings.
  2. Wi-Fi.
  3. Type in, for example, Google service – 8.8.8.8.

Update

In the context of updating, we offer two options. There is a third one, which concerns backing up the device on iTunes and reinstalling the operating system, but leave such drastic measures for last.

BY

Compound

  1. Find the current one among the access points.
  2. Click
  3. Scroll down.
  4. Click Update.

Forget network

Above (see previous paragraph) there is a password reset (Forget network). Try pressing.

Turn Wi-Fi on/off

  1. Settings.
  2. Safety.
  3. Local services.
  4. System settings.
  5. Turn off the Wi-Fi toggle switch

Router

Outdated versions are unstable. Visiting dangerous sites, including online gaming portals, poses the risk of your equipment freezing. The appearance of the case will tell the observer little. The suspended router regularly blinks with the necessary lights.

Encryption type

  1. Open Wi-Fi Security Settings.
  2. Set the Authentication Type to WPA/WPA
  3. Set encryption

  1. Take a USB cable.
  2. Connect your personal computer.
  3. Check Internet availability.

Re-setup is rarely required; simply reboot the equipment by unplugging the power adapter. The process takes 5-30 seconds. The new router will connect to the Internet faster.

Region selection

Wi-Fi channels vary slightly and may overlap with neighbors. The iPad is a foreign device, try changing the wireless network region. The location of the setting is determined by the brand of the router.

Note. Many routers do not support territorial standards. However, it's worth a try.

If the router interface allows, at a frequency of 2.4 GHz, set the channel width to 20 MHz. Apple experts note the presence of strong interference. The second band (5 GHz) is indifferent.

Change channel

Set a different channel using the admin panel. Try setting the width to 20 MHz.

WPS

Press the WPS button (usually marked with two arrows circulating in a circular path). Sometimes the best option if your iPad stops connecting.

WMM Energy Saving Mode

  1. Open Advanced Wi-Fi Settings.
  2. Uncheck WMM power saving mode.

Updating router software

Download the latest version of the firmware file and update the router software.

Buy new

If mini 2 does not see the wireless network, it’s time to buy a new dual-band router. By the way, the latest models of devices function perfectly. The peak of user complaints passed in 2012. Parallel to market demand... The 5 GHz band is much better received. Find a suitable router model.

Operating system update

Users who managed to update to versions 8.0; 10.3.1, we discovered an unpleasant defect: every 10-30 minutes the network disappears. Requires manual reconnection. Pre-update with a couple of simple steps:

  1. Launch iTunes from your PC.
  2. Visit the Devices section, select a tablet.
  3. Download iOS 9.3.
  4. Update your software.

Remove the "helper"

Some versions of the operating system (10.3.1) impose help. The software checks the Internet speed. If the bitrate drops, the mobile provider's network is automatically loaded. The process often fails, causing user irritation:

  • Settings.
  • Cellular network.
  • Disable Wi-Fi Assistant.

Antivirus

Hackers are too smart (to be caught), but some users are grateful for the results of the check. Try it.

The SSIDs of the networks matched

Outdated routers provide the same SSID by default. Make the network name unique, avoiding confusion. Otherwise, the operating system will refuse to register the access point. Actually, the encrypted password is included in wireless traffic packets. Beware of placing a neighbor's security key! It would be funny if not for the hundreds of sufferers desperate to gain access. The system returns the message: incorrect password. We emphasize that the latter is speculation; there are no open discussions of the problem.

The logical solution seems to be to receive a stronger signal. The lack of practical implementation remains a mystery. Let's say the developers of the standard deliberately decided to draw attention to the problem immediately. So that later, someone using the network from the next room can continue to work without worry.

Connecting to the World Wide Web on any technology can take a long time if you do not understand the specifics of this process well. The iPad does not connect to home wifi - this is a common problem for owners of such a gadget. In this article we will look at possible solutions to the problem and help troubleshoot the system.

Full reboot

The first option to fix the problem is to try to completely restart iOS. The tablet reboots by simultaneously pressing the Home key and holding the Power button on the right side of the screen. In addition, it is worth rebooting the source itself - the router. It is enough to disconnect it from the power supply and connect it again, rebooting the system.

Reconnecting to Wi-Fi

A maneuver often works when the device “forgets” your router and connects to it again. This shutdown does not take much time and is one of the effective ways to fix the problem. It is important to use “forgetting the router” after changing the functionality of the router.

To do the procedure, you need to go to settings and select Wi-Fi. Select the name of your Internet and use the “Forget this network” button. The screen will automatically disconnect from the “web”.

To reconnect, you will need to enter your access code using the standard procedure. Most often the manipulation works. If the incident repeats, after some time of stable operation, try other ways to resolve the problem.

Updating iOS to the latest version

If the iPad does not connect to Wi-Fi, then the problem lies in the relevance of the updated version. Many product users forget about the need to regularly update iOS. This leads not only to a lack of connection to the router, but also to other system problems: insufficient memory, impaired upload speed, and so on.

To check the availability of the current version, just look in the “gear”. You can see the availability of new products in “Notifications”. Their presence is indicated by a red indicator on the cell. To do this, you need to run the update and wait for the installation to complete.

Please note that installing the update requires free memory. The installation may involve a new interface, additional maneuvers, new applications and, of interest to us, an updated connection.

Disabling VPN

This setting helps, for example, to access prohibited sites in a certain country. Depending on the developers of this bypass, connection problems may occur. This problem occurs most often on tablets and iPhones. You don't have to uninstall the app to troubleshoot problems. All you have to do is review the settings and temporarily disable the VPN.

Disabling Wi-Fi Assist

iOS 9 and iOS 12 introduced a unique Wi-Fi Assist feature. It allows you to prevent unwanted disconnection from the router during prolonged use of the device. The operating principle is not complicated: when there is a threat of disconnection due to a weak signal, the hardware addition automatically switches to using cellular data. Wi-Fi Assist activity extends to sitting with a browser, maps, email and listening to music.

How to disable the feature?

Installing iOS 9 provides for automatic saving of this function. But it can be adjusted and disabled if the Internet does not connect. To do this, look in the settings and find the cellular data options. At the bottom of the screen there will be a button that activates the assistant. Move the slider opposite the system name and the device will turn it off.

After the manipulation, you need to restart the iPad and router to make sure the problem is resolved. Next, follow the standard procedure: turn on the router, connect the tablet, enter the access code and check the stability of the connection.

Changing the DNS name server

To safely use DNS services, it must be correctly configured for your source. Changing the name yourself is easy; you follow a certain algorithm of actions:


  1. Go to the “gear” of the device and select the Wi-Fi wireless connection section.
  2. Highlight your access point to the “web”.
  3. Scroll down the information about the router and click the “DNS Settings” cell.
  4. We are changing the automation of the function to manual control so that we can make changes ourselves.
  5. After the list of options is displayed, select the “Add server” line.
  6. In the open window, enter the value of four eights separated by a dot and activate the “Add server” button.
  7. We enter the value in the same line - “8.8.8.8.”.
  8. Don’t forget about the standard service - delete it by clicking on the red button on the left of the numbers.
  9. Save the changes made.


This procedure will allow the tablet to use our DNS services. New values ​​may not be activated immediately. To do this, reconnect to the network again and restart the Internet source.

Connection request, what to do?

Such a request requires entering your Wi-Fi password. Find the value on the router itself or in the instructions for your router. Once entered, the network should automatically connect and be operational.

If, with the correct access code, “Could not connect to the network” is displayed, it is recommended to restart the two devices. And then - re-introducing the request to maintain contact.

Full reset

On your iPad, you can completely reset all Internet connection characteristics. After deleting the network settings, you can restore the ability to properly connect to the Internet. To do this, you need to review the changes and open the main parameters section.

A separate option will be highlighted at the bottom labeled “Reset.” After its activation, a list of all possible resets will be presented. We are interested in Wi-Fi. Click the red “Reset” confirmation.

After the manipulation, you can reconnect. The tablet should respond to the functionality of the router after entering the required password for the wireless “web”. If the method does not work, the problem is located in the router system.

iPad Recovery

This method of resolving the issue of not connecting to the Internet is considered decisive. The factory specifications are completely lost and the device goes into updated mode. Before performing the recovery, prepare the tablet:

  • make sure you have the latest version of iTunes;
  • create a backup copy of information to save materials;
  • disable device search options.

After preparation, you can begin recovery. The first step is to connect your unit to your computer or laptop. Detailed instructions on how to enter a password for the device will be displayed on the screen. To restore a forgotten combination, use reference information.

When the iPad appears on the screen, select it. Recovery access will appear on an icon with the same name. The iTunes system will clear all information and data, and then automatically download the latest updates. When the process is completed, the device will begin to restart itself, and you can start working with the Apple unit.

Every iPad model has a built-in Wi-Fi module. This order of things is due to the widespread popularity of wireless networks. In addition, being tightly tied to the provider's cord, the iPad, in essence, ceases to be what it is - a mobile gadget. Therefore, connecting to any of the Wi-Fi networks operating nearby is an urgent need.

Some users have difficulty connecting and complain that their iPad does not respond to the network, without understanding why this is happening. In our short note, we will comment on the reasons for this behavior of the device and give recommendations for resolving this problem.

Watch a video about connection problemsWi-Fi on smartphones fromApple (instructions are also suitable foriPad):

A few words about the reasons

Reasons why iPad does not connect to home Wi-Fi , maybe several. Some of them are serious, others not so much. Some are real, while others are imaginary and are associated with non-compliance with the conditions for connecting to the network.

Connection diagramiPad toWi-Fi in the following picture:

Why won't my iPad connect to Wi-Fi? Here is a sample list of reasons:

  • Failure of the iPad Wi-Fi module due to its breakdown.
  • The router is not activated or its signal level is weak.
  • Outdated or inappropriate software on the router or wireless adapter.
  • Failure to comply with the rules for connecting the device to the network.

What to do if the gadget does not connect to Wi-Fi due to the reasons described? A faulty iPad will have to be taken to a repair shop. The router can be checked on the spot. You can find out about installing the correct version of the software on the Internet or on the Apple website. You just need to learn the connection rules. They are described in the instructions for the device. You need to read it carefully, and not randomly poke your fingers at the buttons. Let's move on!

Source status monitoring

How to check the router? First of all, find out whether the LEDs on the front panel of the router are lit. Pay special attention to the one with the Internet icon (it may look different on different models, so check the instructions).


If the lights do not light up, it means that you forgot to plug the router into the socket or did not connect the provider cable. Do this and try to connect again.

Nothing works? Sit down at your computer, open the router settings page in your browser and check if all connection options are set correctly. These parameters are described in the instructions of your network provider. Before you reconfigure your router, it is best to reset all of its settings. For this purpose, there is a special button on the router case (usually marked “Reset”).

If, after all the steps described above, access to the Internet appears and disappears, try wandering around the house with your iPad. If reception is better in one location than in another, the network signal is not strong enough.


Interference may also be the cause of an unstable connection. You can also experiment with router channels - these are approximately the same as reception ranges. On one range the signal can be heard perfectly, but on another it can be barely noticeable. If many neighbors use the same channel, then switching to a different band often solves the problem.

By the way, if the Internet is not working, is it time to pay for the tariff plan? It's a joke! We will assume that you are careful.

iPad connection control

iPad not connecting to Wi-Fi is a fairly common error. After setting up the router and finding a point of satisfactory signal reception, the best thing you can do is reconnect to the network again. To do this, open the settings panel on the gadget and perform the following manipulations:

  1. Go to the Wi-Fi section.
  2. Select the network of our router.
  3. Click on the “Forget this network” button.


  1. Reboot both devices (router and iPad).
  2. We try to connect again, having first filled in the Wi-Fi connection parameters.

If this doesn't help, try resetting the network configuration. Go to the “Settings” of the gadget, then to “General” and click on “Reset network settings”.


In theory, everything should work. If not, then you need to think about another option. It may happen that the iPad software is outdated, which is why the gadget does not connect to Wi-Fi. You need to update it via iTunes.

If this does not help, make sure that your iPad is not an American “gift”. Models released in the USA require additional configuration, since they are not intended to work in domestic networks. To solve the problem, you will have to change the region to United States in the wireless network settings on your router.


I hope the article was useful and helped solve Internet connection problems. If you have any questions, write in the comments or online chat. Let's figure it out together!